Privacy policy

PRIVACY POLICY

Last updated: September 3, 2026

Spark Stack Inc. (“Spark Stack,” “we,” “us,” or “our”) operates SparkStack.com, including the related information, content, features, products, tools, and services offered through the website (collectively, the “Services”).

Our store is powered by Shopify, which helps us provide the Services.

This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit SparkStack.com, make a purchase, communicate with us, or otherwise interact with the Services.

By using the Services, you acknowledge the privacy practices described in this Policy.

Personal Information We Collect

The information we collect depends on how you interact with Spark Stack.

Personal information may include:

Contact Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

Order and Transaction Information

  • Products viewed or purchased

  • Shopping-cart activity

  • Order history

  • Returns

  • Exchanges

  • Cancellations

  • Payment confirmation

  • Shipping information

Payment Information

Payments are processed through Shopify and/or third-party payment processors.

Payment-related information may include payment method, transaction information, billing information, and payment confirmation.

Complete payment-card information may be processed directly by payment providers rather than stored directly by Spark Stack Inc.

Account Information

If account functionality is available, we may collect usernames, authentication information, preferences, and account settings.

Communications

We collect information you provide when communicating with us, including customer-support inquiries, emails, reviews, feedback, and survey responses.

Device and Usage Information

We and our service providers may automatically collect information including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Network information

  • Referring pages

  • Pages visited

  • Website interactions

  • Shopping and browsing activity

  • Cookies and similar identifiers

How We Collect Personal Information

We may collect information:

  • Directly from you

  • Automatically through SparkStack.com

  • Through cookies and similar technologies

  • From Shopify

  • From payment processors

  • From shipping and fulfillment providers

  • From analytics providers

  • From advertising and marketing partners

  • From other service providers working on our behalf

How We Use Personal Information

We may use personal information to:

Provide Our Products and Services

Including to:

  • Process orders

  • Process payments

  • Fulfill purchases

  • Ship products

  • Process returns and exchanges

  • Manage customer accounts

  • Provide order notifications

  • Provide customer support

Improve Our Services

We may use information to understand how customers use SparkStack.com, improve our website and products, analyze purchasing behavior, troubleshoot technical issues, and develop new products or features.

Marketing and Advertising

We may use personal information to:

  • Send promotional emails

  • Send marketing communications where permitted

  • Measure advertising effectiveness

  • Display advertisements

  • Personalize marketing

  • Understand customer acquisition and website behavior

You may unsubscribe from promotional emails using the unsubscribe link included in those messages.

Security and Fraud Prevention

We may use personal information to detect fraud, investigate suspicious transactions, prevent malicious activity, protect our Services and customers, and secure payment and account activity.

Legal Purposes

We may use or retain personal information when reasonably necessary to comply with applicable laws, respond to lawful government requests, respond to subpoenas or court orders, resolve disputes, enforce our Terms of Service, or protect our legal rights.

How We Disclose Personal Information

We may disclose personal information to parties that help us operate Spark Stack, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Fulfillment providers

  • Cloud and IT providers

  • Analytics providers

  • Customer-support providers

  • Advertising platforms

  • Marketing partners

  • Email and SMS providers

  • Fraud-prevention providers

  • Professional advisers

We may also disclose information when you direct us to, when necessary to fulfill your order, when required by law, to enforce our agreements, to protect our rights or the rights of others, or in connection with a merger, acquisition, financing, restructuring, bankruptcy, or sale of assets.

Relationship With Shopify

Our online store is powered by Shopify.

Shopify collects and processes certain personal information concerning your access to and use of our store to provide and improve the ecommerce platform and related services.

Information submitted through SparkStack.com may therefore be transmitted to Shopify and other service providers that may operate in countries other than where you reside.

Shopify may also process information collected from your interactions with Spark Stack and other Shopify merchants to provide certain enhanced ecommerce, analytics, security, and advertising services.

Shopify's own handling of personal information is governed by its applicable privacy policies.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, analytics technologies, advertising identifiers, and similar technologies.

These technologies may be used to:

  • Operate SparkStack.com

  • Remember preferences

  • Maintain shopping-cart functionality

  • Understand website usage

  • Measure advertising

  • Improve our Services

  • Prevent fraud

You may control certain cookies through your browser or available privacy controls.

Disabling cookies may cause certain portions of SparkStack.com to function incorrectly.

Targeted Advertising and Privacy Choices

Depending on where you live, applicable privacy laws may provide the right to opt out of certain uses of personal information for targeted advertising, sale of personal information, or sharing of personal information.

Where required, we will provide mechanisms to exercise those rights.

Depending on your location and Shopify's available functionality, recognized privacy signals such as Global Privacy Control may also be honored.

Third-Party Websites

SparkStack.com may contain links to third-party websites or platforms.

We are not responsible for the privacy, security, accuracy, or content practices of websites we do not operate.

Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information directly from children under the age required by applicable law.

If you believe that a child has provided personal information to us improperly, contact support@sparkstack.com.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary for purposes including:

  • Fulfilling orders

  • Maintaining customer accounts

  • Customer support

  • Tax and accounting requirements

  • Fraud prevention

  • Legal compliance

  • Resolving disputes

  • Enforcing agreements

Your Privacy Rights

Depending on where you live, you may have rights including:

  • The right to access personal information

  • The right to request deletion

  • The right to correct inaccurate information

  • The right to obtain a portable copy of certain information

  • The right to opt out of certain targeted advertising

  • The right to opt out of certain sales or sharing of personal information

  • The right to withdraw consent in certain circumstances

These rights are not absolute and may be subject to legal exceptions.

To submit a privacy request, contact:

support@sparkstack.com

We may need to verify your identity before fulfilling certain requests.

International Transfers

Your personal information may be transferred to, processed in, or stored in the United States or other countries where Shopify and our other service providers operate.

Where required by applicable law, appropriate mechanisms may be used to protect international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our Services, business practices, technology, legal requirements, or regulatory requirements.

When we make changes, we will update the “Last updated” date.

Contact Us

Questions regarding this Privacy Policy or our privacy practices may be directed to:

Spark Stack Inc.
112 Longview Street
La Vergne, TN 37086
United States

Email: support@sparkstack.com
Website: SparkStack.com